Public Ticket #1362364
People Page


  • madcdd started the conversation

    Link through to a single person post from Our-Team page not loading properly.  It loads blank with a WordPress site identity logo , not the sites logo.  All other pages working as expected thus far.

    When I click on a team member, from PC or cellphone, it shows up blank.  Tried on Apple and Android device.  

    Attached files:  PageError1.JPG

  • madcdd replied

    I DEACTIVATED the WooCommerce plugin and it worked again.  I guess this theme does not work well with WooCommerce plugin?  I thought that was one of the features?

  •  176
    Hina replied


    Please post FTP and WP admin login details so I can look into this issue for you.

    PS: Mark Ticket Private when sharing login information on public ticket.


    Best Regards,
    Hina S.
    Theme-Canon Support