Okay
  Public Ticket #1388104
Second page of homepage wonky
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Comments

  • mrsp31wannabe started the conversation

    The first page of my blog looks fine, but the second page has the images all smushed together, leaving no description and it doesn't clip the images. It looks really awful and I don't know how to fix it. I'm attaching a picture of the second page, so you can see what I mean.

    If you could reply back to me at: kkmegill@gmail.com, that would be great.

    Attached files:  Screen Shot 2017-11-30 at 6.06.04 PM.png

  •  157
    Hina replied

    Hi,

    Apparently, It seems to me a conflict with another plugin. Try disabling your other plugins and that should help to identify the source of the conflict.

    Try the steps in the following , and then let us know the results of your tests?  

    1. Identify if a conflict exists

    1. Disable all non- theme plugins
    2.  Test the Issue

    2. If Issue Fixed, after following the steps above, it means there's an incompatibility somewhere.

    3. Identify where the conflict is coming from.

    1. Reactivate a single plugin
    2. Test the Issue
    3. If the Issue starts again, you’ve identified the source of the conflict
    4. repeat steps #1-2 until you’ve reactivated all other plugins. 


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support

  • mrsp31wannabe replied

    Well, I checked all the plugins and the ONLY ones that were problems were the plugins REQUIRED by Belle theme (both the Belle Shortcodes Plugin and the Belle Core Plugin). And my Wordfence dashboard has said that the shortcodes plugin and the Belle Widgets Plugin seems to be abandoned as they haven't been updated since May 2015!!! 

    So, it seems that the conflicts are the plugins required by the Belle theme. This is NOT good, as the incompatibility with the Belle theme are the Belle theme plugins! Can you please let me know if there is any hope of these being updated and FIXED in the future, or should we look for a refund and search for a different theme?

  •  157
    Hina replied

    As for wordfence alert, it is not actually an issue but just alert that no changes made in plugin that actually not necessary that plugin abandoned.

    As  AJAX issue,  Please post admin login details so I can look into this issue for you.

    PS: Mark Ticket Private when sharing login information on public ticket.


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support