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  Public Ticket #1556132
Shopify ADD TO CART button not showing up
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  • mbanchik started the conversation

    On a smartphone / iPhone - when held vertically - the green ADD TO CART button disappears. Can you assist? I tried every trick I know for many hours and still it disappears. You can see in the attachments how the button is in the correct spot when the smartphone is held horizontally but it is gone when it is held vertically. Any help is appreciated. Thank you!

    Attached files:  959A8D53-BB63-49E3-87DE-5EBBDC121B30.png
      7561888A-8671-430B-B970-5FD36D5998EE.png

  •  154
    Hina replied

    Hi,

    Try out this CSS snippet. Is this what you are looking for by chance?  

    @media only screen and (max-width: 480px){
    iframe {
        max-height: unset!important;
    }}
    


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support

  • mbanchik replied

    That is ~exactly~ what I was looking for! Thank you! I have one more request/question with regard to that same shopping cart... In Firefox browser, the button to select size and the "ADD TO CART" don't show up unless you do refresh the browser screen. Attache are two images: before the refresh showing what is missing and after the refresh showing how the page should look. Is there a way to force a page to refresh so that that information shows up when the link is first clicked? 

    To test, go to: https://victorymadison.com/merchandise/art-t-shirts/ then click green "Buy Now" button in Firefox. 

    Thank you!

    Attached files:  before-browser-refresh.PNG
      after-browser-refresh.PNG

  •  154
    Hina replied

    Hi,

    I have checked page several time in several browser and it worked well for me in first go as well as reload and I'm not able to reproduce issue there. 

    Could you please try check again after delete your browser cache? or provide us some more detail so we can check it further?


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support

  • mbanchik replied

    Thanks for checking. The green "ADD TO CART" button still doesn't show up unless the page is refreshed in Firefox Quantum 59.0.2 on a Mac. If you're seeing in on various browsers, I won't fuss about it. Thanks for checking into it!

  •  154
    Hina replied

    Hi,

    it seems an issue with shopify dynamic height: https://ecommerce.shopify.com/c/ecommerce-design/t/buy-now-embed-code-not-working-properly-in-firefox-405477 

    but you can try out following css:

    .shopify-buy-frame iframe {
        height: 500px !important;
    }
    


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support

  • mbanchik replied

    Thanks for finding that fix! You're awesome! Much appreciated!!!

  •  154
    Hina replied

    Hi,

    We will be happy to have rating from you on Themeforest site where you bought our theme. Just sign in with your credentials on themeforest and you will be able to give rating for our theme - Trades - Multi-Purpose Business WordPress Theme

    Please find the Screenshot to learn How you can rate our theme on Themeforest.

    I would like to thank you for taking your precious time to rate our theme on Themeforest.


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support