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  Public Ticket #1745004
Problems Importing Sport Theme
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  • Nick Harrison started the conversation

    I have just purchased the Sport Theme and I am having trouble installing the theme. I have Extracted the zip file I downloaded. When I try to import the Sport Theme Zip file into my new Wordpress installation via the Add new Theme dialogue, I get a "The link you followed has expired. Please try again message" This has happened with two different browsers logged into my Wordpress Dashboard. I have made several attempts

  •  174
    Hina replied

    Hi Nick,

    If you're seeing this confusing WordPress error when trying to upload the theme, it means the process breaks at some point and that's most probably due to a few server settings limiting resources for your site. For example the maximum upload size could be set to 5MB and the theme's package is larger than that (e.g. 8MB). This isn't a bug but a matter of server settings and you should increase that limit to at least 12MB otherwise, even uploading a larger image could cause the same issue.

    You can either reach out to your hosting company and ask them to increase it for your, or read more about how to do it yourself: How to Increase the Maximum File Upload Size in WordPress on wpbeginner.com.


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support