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  Public Ticket #1763477
Google Maps in Contact Form
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  • Thomas Bröckel started the conversation

    Can't find configuration of Google Maps in Contact Form (Page Template "Contact"). It is perfectly hidden ;-)

    Kind regards 
    Thomas

  •  175
    Hina replied

    Hi Thomas,

    Thanks for writing us.

    Please goto contact page and click on Use embeddable media under Page settings and then you can place your google map iframe code in embedded code field

    Let me know how it goes.


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support

  • Thomas Bröckel replied

    Hi Hina, 

    I can't find the section "Use embeddable media" in page "contact". There is no item to setup except the revolution slider.

    Best regards Thomas

  •  175
    Hina replied

    Here I have made a screen recording on how you can add/edit map in contact us page.



    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support

  • Thomas Bröckel replied

    Sorry once more. These options are defenitly not available on my site. I don't have the "Sport Page Settings" you have!! Is there a plugin missing or something else?

    KR Thomas

  •  175
    Hina replied

    Hi,

    Please post admin login details so I can look into this issue for you.

    PS: Mark Ticket Private when sharing login information on public ticket.


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support

  •   Thomas Bröckel replied privately
  •  175
    Hina replied

    i have checked page and  it seems to me a conflict with another plugin. Try disabling your other plugins and that should help to identify the source of the conflict.

    Try the steps in the following , and then let us know the results of your tests?  

    1. Identify if a conflict exists

    1. Disable all non- theme plugins
    2.  Test the Issue

    2. If Issue Fixed, after following the steps above, it means there's an incompatibility somewhere.

    3. Identify where the conflict is coming from.

    1. Reactivate a single plugin
    2. Test the Issue
    3. If the Issue starts again, you’ve identified the source of the conflict
    4. repeat steps #1-2 until you’ve reactivated all other plugins. 


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support

  • Thomas Bröckel replied

    Hi,

    now I did as as described. I think, I was able to insert the google data.
    Unfortunately I have the next problem now! Where to insert the API key? Can't find a filed for this so I get the message that the map can not displayed correctly. Does it have to be integrated into the "Embedded Code"?

    KR Thomas

  •  175
    Hina replied

    Hi,

    For embed it works differently. Please refer this question at stackoverflow:

    https://stackoverflow.com/questions/29451185/google-map-embed-api-key-not-working


    Thanks,

    Best Regards,
    Hina S.
    Theme-Canon Support